Customer Service/admin Support

UCFS Italia S.p.A.

Milano, Italy
Frontline support over the telephone
Complaint handling and resolution
Respond to general account enquiries
Answers routine questions and issues from external or internal customers

Job Summary

  • Answers routine questions and issues from external or internal customers.
  • Provides inbound and outbound frontline support over the telephone for new and existing UCFS Europe customers.
  • We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Matching Summary

Answers routine questions and issues from external or internal customers.

Skills & Requirements

Must-have

  • frontline support over the telephone
  • Complaint handling and resolution
  • Respond to general account enquiries
  • Verify and process contracts
  • Collections for late payments
  • Proficiency with Microsoft Office Suite

Nice-to-have

  • understanding of underwriting flow
  • strong organizational skills
  • enthusiastic attitude
  • positive impact on the world
  • diverse learning opportunities

Key Requirements

  • 0-2 years of experience
  • 6+ months experience in financial services

Work Rights

Not specified

Tailored Resume

Cover Letter