Experience & Optimisation Consultant

WPP

Copenhagen, Denmark
On-site
4+ years customer insight strategy experience
Qualitative and quantitative data analysis skills
Strong storytelling and presentation abilities
WPP is seeking an Experience & Optimisation Consultant in Copenhagen to leverage data insights for enhancing customer experiences. The ideal candidate should possess experience in customer insight strategy and a strong analytical mindset, with a passion for storytelling through data

Job Summary

  • The role involves partnering with clients to define structured approaches that deliver insights and optimization opportunities driving real impact.
  • You will work as a key member of the Insight & Optimization team, balancing analytical depth with client collaboration to humanize data.
  • The position offers the opportunity to join VML MAP, a world-leading Centre of Excellence focused on helping brands become truly customer-centric.

Matching Summary

Match Score: 85

WPP is seeking an Experience & Optimisation Consultant in Copenhagen to leverage data insights for enhancing customer experiences. The ideal candidate should possess experience in customer insight strategy and a strong analytical mindset, with a passion for storytelling through data.

Skills & Requirements

Must-have

  • 4+ years customer insight strategy experience
  • Qualitative and quantitative data analysis skills
  • Strong storytelling and presentation abilities

Nice-to-have

  • Experience with A/B and multivariate testing
  • Familiarity with CRM marketing and loyalty programs
  • Background in customer segmentation strategy
  • Advanced degree in relevant field

Key Requirements

  • Bachelor's degree required
  • 4+ years experience in customer insight or related field
  • Client-facing agency or consultancy background preferred

Work Rights

Not specified

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