Receptionniste H/f - Cdd 4 Mois

Sofitel Sydney Wentworth

Brussels, Belgium
On-site
Customer check-in and check-out
Reservation sales for hotel group
Cash handling and billing
The receptionist is responsible for welcoming clients, managing reservations, and ensuring high-quality service throughout their stay

Job Summary

  • The receptionist is responsible for welcoming clients, managing reservations, and ensuring high-quality service throughout their stay.
  • The role includes handling cash, preparing billing documents, and coordinating with other hotel services to meet client needs.
  • This is a 4-month fixed-term contract position covering maternity leave, requiring strong multilingual skills and prior hotel experience.

Matching Summary

The receptionist is responsible for welcoming clients, managing reservations, and ensuring high-quality service throughout their stay.

Skills & Requirements

Must-have

  • Customer check-in and check-out
  • Reservation sales for hotel group
  • Cash handling and billing
  • Multilingual communication in English and French
  • Use of hotel management software
  • Adherence to hygiene and safety rules
  • Teamwork and client complaint management

Nice-to-have

  • Knowledge of Dutch or German
  • Experience in housekeeping or reservations
  • Ability to remain calm under pressure
  • Open-mindedness
  • Training and mentoring interns
  • Participation in internal meetings

Key Requirements

  • Minimum 6 months hotel experience
  • Fluent in English and French
  • Diploma in hospitality preferred
  • Ability to handle client complaints
  • Capacity to work in a team

Work Rights

Not specified

Tailored Resume

Cover Letter