Not specified (assumed to be onsite due to the nature of the role).
Answer phones and schedule appointments
Greet clients and admit patients
Process payments and manage finances
Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who are passionate about animals and customer service. The role involves a variety of responsibilities including answering calls, scheduling appointments, and managing client communications, with a preference for candidates who have veterinary experience
Job Summary
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.
The ideal candidate must have at least one year of experience in a veterinary setting and possess strong interpersonal communication skills.
Full-time employees receive benefits including 401k with match, medical/vision/dental insurance, paid time off, and veterinary service discounts.
Matching Summary
Match Score: 85
Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSRs) who are passionate about animals and customer service. The role involves a variety of responsibilities including answering calls, scheduling appointments, and managing client communications, with a preference for candidates who have veterinary experience.
Salary
Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO (FT only)
Skills & Requirements
Must-have
Answer phones and schedule appointments
Greet clients and admit patients
Process payments and manage finances
Communicate between clients and staff
Stay on task for 8 hours
Nice-to-have
Exceptional friendly personality
Ability to show empathy toward clients
Willingness to train other team members
Experience with electronic medical records
Positive role model attitude
Key Requirements
At least one-year experience in a veterinary setting