The London Stock Exchange Group is seeking a Team Manager for its Customer Support division in Taguig City, Philippines. The role involves leading a team of support professionals, managing day-to-day operations, and enhancing customer service quality
Job Summary
Refinitiv Customer Support provides product, technical, and application support to customers worldwide, aiming to deliver fast, accurate help and a consistently positive customer experience.
As Customer Support Team Manager, you will manage and develop a team of support professionals, handle complex customer issues as a partner concern point, and step in on live contacts during peak periods.
You will stay close to customer and team feedback, using insights to improve processes, knowledge, and service quality.
Matching Summary
Match Score: 85
The London Stock Exchange Group is seeking a Team Manager for its Customer Support division in Taguig City, Philippines. The role involves leading a team of support professionals, managing day-to-day operations, and enhancing customer service quality.