Managed Services Director

Netcracker

Nicosia, Cyprus
On-site
Bss transformation program management
Customer relationship management
Service delivery and operations management
Netcracker is seeking a Managed Services Director to lead the delivery and lifecycle management of Business Support Systems (BSS) services for telecom operators in Nicosia, Cyprus. The role emphasizes operational efficiency, client relationship management, and service excellence in a fast-paced, technology-driven environment

Job Summary

  • Netcracker is leading the way in digital transformation for telecom services.
  • The Managed Services Director will oversee high-quality service operations and client relationships.
  • This role requires a focus on financial performance and operational efficiency.

Matching Summary

Match Score: 85

Netcracker is seeking a Managed Services Director to lead the delivery and lifecycle management of Business Support Systems (BSS) services for telecom operators in Nicosia, Cyprus. The role emphasizes operational efficiency, client relationship management, and service excellence in a fast-paced, technology-driven environment.

Skills & Requirements

Must-have

  • BSS transformation program management
  • Customer relationship management
  • Service delivery and operations management

Nice-to-have

  • Team leadership and mentorship
  • Strong communication skills
  • Ability to work independently

Key Requirements

  • 8 years of program management experience
  • 5 years in managed services
  • Experience in the telco industry

Work Rights

Not specified

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