Love Encore Delivery Specialist

ACCESSFORD

Troy, MI, US
Base: $60,000–$80,000; bonus/equity: not specified...
Not specified (potentially onsite or hybrid based on dealership environment).
Subaru product knowledge
Customer experience
Follow-up scheduling
The Love Encore Delivery Specialist position at AccessFord in Troy, MI, focuses on enhancing customer satisfaction and retention for new Subaru owners through comprehensive education on vehicle features and technologies. The role involves follow-up coordination and customer service, ensuring a memorable delivery experience while promoting the Love-Encore program

Job Summary

  • Ensure new Subaru owners gain a thorough understanding and deep appreciation of all Subaru features and technologies.
  • Coordinate follow-up, scheduling, and execution of Love-Encore redeliveries between 14 – 60 days after initial delivery.
  • This role offers a projected annual pay range of $60,000–$80,000, based on experience, while making a meaningful impact on every new owner’s journey.

Matching Summary

Match Score: 85

The Love Encore Delivery Specialist position at AccessFord in Troy, MI, focuses on enhancing customer satisfaction and retention for new Subaru owners through comprehensive education on vehicle features and technologies. The role involves follow-up coordination and customer service, ensuring a memorable delivery experience while promoting the Love-Encore program.

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Subaru product knowledge
  • Customer experience
  • Follow-up scheduling
  • Product training delivery

Nice-to-have

  • Customer relationship building
  • Program promotion
  • Sales team support

Key Requirements

  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter