Bilingual Call Center Representative (english/spanish)

PHP Agency

Dallas, Texas, US
Not specified; not specified; medical/dental/visio...
Onsite
Bilingual in english and spanish
1 year experience in call/contact center
Strong verbal and written communication skills
This fully onsite role requires bilingual proficiency in English and Spanish to serve as the primary point of contact for customers

Job Summary

  • This fully onsite role requires bilingual proficiency in English and Spanish to serve as the primary point of contact for customers.
  • The company offers a competitive compensation package including medical/dental/vision insurance, 401(k), and paid holidays.
  • Employees will assist clients with product updates, account management, and troubleshooting while working within a family-like environment.

Matching Summary

This fully onsite role requires bilingual proficiency in English and Spanish to serve as the primary point of contact for customers.

Salary

Not specified; Not specified; Medical/Dental/Vision Insurance, 401(k), Paid Holidays, PTO

Skills & Requirements

Must-have

  • Bilingual in English and Spanish
  • 1 year experience in Call/Contact Center
  • Strong verbal and written communication skills
  • Experience with multi-line phone systems
  • Ability to navigate computer systems efficiently

Nice-to-have

  • Patient and empathetic approach to customers
  • Ability to build rapport quickly
  • Experience training new employees
  • Comfortable in fast-paced work environments
  • Troubleshooting abilities for products or services

Key Requirements

  • 1 year experience in Call/Contact Center
  • Bilingual in English and Spanish
  • Proficiency in using computers and phone systems

Work Rights

Not specified

Tailored Resume

Cover Letter