Customer Success Manager, Capital Iq & Visible Alpha

S&P Global Market Intelligence

Not specified; not specified; competitive pyy + re...
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Bachelor's degree in finance or economics
3-5 years client facing experience
Strong ms office skills required
** The Customer Success Manager position at S&P Global Market Intelligence focuses on enhancing user engagement, product adoption, and client satisfaction for the Visible Alpha platform. The ideal candidate should possess strong relationship-building and communication skills, along with experience in client-facing roles within financial services. **

Job Summary

  • The role focuses on driving user engagement and product adoption for Visible Alpha and Capital IQ Pro platforms.
  • Candidates must partner with cross-functional teams to deliver tailored training and maximize client value.
  • S&P Global offers comprehensive benefits including health coverage, flexible downtime, and continuous learning resources.

Matching Summary

Match Score: 75

** The Customer Success Manager position at S&P Global Market Intelligence focuses on enhancing user engagement, product adoption, and client satisfaction for the Visible Alpha platform. The ideal candidate should possess strong relationship-building and communication skills, along with experience in client-facing roles within financial services. **

Salary

Not specified; Not specified; Competitive pay and retirement planning included

Skills & Requirements

Must-have

  • Bachelor's degree in Finance or Economics
  • 3-5 years client facing experience
  • Strong MS Office skills required
  • Proven relationship management with senior clients
  • Experience with Salesforce or ChurnZero

Nice-to-have

  • Familiarity with Visible Alpha or Capital IQ
  • Knowledge of Power BI data analytics
  • Positive proactive attitude and teamwork
  • Relevant language skills as a plus
  • Consultative sales background preferred

Key Requirements

  • Bachelor's degree required
  • 3-5 years work experience preferred
  • US Candidates Only
  • Strong MS Office proficiency
  • CRM system knowledge advantageous

Work Rights

US Candidates Only

Tailored Resume

Cover Letter