Not specified (assumed to be office-based due to order processing responsibilities)
Order entry and processing
Cross-functional communication
Delivery tracking coordination
Solenis is seeking a Customer Service Specialist who will be responsible for order processing, tracking deliveries, and communication across various departments. The ideal candidate should have at least one year of experience in logistics or customer service, familiarity with Excel and SAP, and the ability to thrive in a fast-paced environment
Job Summary
The role involves managing order entry and ensuring timely delivery through effective communication with sales and logistics teams.
Candidates will collaborate with agents, third-party logistics providers, and planning departments to track shipments and resolve shortages.
The position requires strong computer skills, preferably with SAP, and the ability to thrive in a high-intensity environment.
Matching Summary
Match Score: 75
Solenis is seeking a Customer Service Specialist who will be responsible for order processing, tracking deliveries, and communication across various departments. The ideal candidate should have at least one year of experience in logistics or customer service, familiarity with Excel and SAP, and the ability to thrive in a fast-paced environment.
Skills & Requirements
Must-have
Order entry and processing
Cross-functional communication
Delivery tracking coordination
Excel proficiency required
Nice-to-have
SAP software experience preferred
Fluent Mandarin Chinese speaker
Ability to handle high work intensity
Strong coordination skills
Key Requirements
One year of logistics or customer service experience