Head Of Technology Client Engagement Manager, Svp

State Street Corporation

Base: $225,000 - $337,500; bonus/equity: not speci...
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Client engagement strategy
Operating model transformation
Leadership experience in transformation
** State Street Corporation is seeking a Head of Technology Client Engagement Manager (SVP) to lead the transformation of client engagement practices across their Global Technology Services (GTS). This role focuses on creating a unified operating model that enhances client experiences and drives measurable improvements in productivity and client satisfaction. **

Job Summary

  • The Head of Client Engagement Transformation Office will lead the creation and execution of a centralized client engagement operating model across GTS.
  • This role is accountable for transforming fragmented client engagement practices into a single, cohesive organization that delivers clear ownership and consistent messaging.
  • State Street is committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Matching Summary

Match Score: 75

** State Street Corporation is seeking a Head of Technology Client Engagement Manager (SVP) to lead the transformation of client engagement practices across their Global Technology Services (GTS). This role focuses on creating a unified operating model that enhances client experiences and drives measurable improvements in productivity and client satisfaction. **

Salary

Base: $225,000 - $337,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • client engagement strategy
  • operating model transformation
  • leadership experience in transformation

Nice-to-have

  • ability to influence stakeholders
  • experience in relationship management
  • executive presence

Key Requirements

  • extensive experience in client engagement
  • proven success in operating model simplification
  • comfortable owning ambiguity

Work Rights

Not specified

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