Telesales / Counter Sales

Lawsons Ltd

Havant, , GB
Base: £31,000 - £32,000; bonus/equity: not specifi...
On-site
Telesales and counter sales experience
Excellent telephone manner
Strong numeracy and attention to detail
Lawsons is the UK’s leading independent supplier of timber, fencing and building materials with over a century of service and 35 branches across London and the South East

Job Summary

  • Lawsons is the UK’s leading independent supplier of timber, fencing and building materials with over a century of service and 35 branches across London and the South East.
  • The role involves responding to customer enquiries via phone, email and counter, processing orders accurately, and coordinating with yard and delivery teams to ensure excellent customer experience.
  • The company offers a competitive salary, 25 days annual leave plus bank holidays, pension scheme, employee benefits platform, comprehensive training, and opportunities for career progression.

Matching Summary

Lawsons is the UK’s leading independent supplier of timber, fencing and building materials with over a century of service and 35 branches across London and the South East.

Salary

Base: £31,000 - £32,000; Bonus/Equity: Not specified; Benefits: 25 days annual leave plus bank holidays, pension scheme, employee assistance and retail discounts

Skills & Requirements

Must-have

  • Telesales and counter sales experience
  • Excellent telephone manner
  • Strong numeracy and attention to detail
  • IT literate with CRM experience
  • Ability to multitask in fast-paced environment
  • Customer-focused and reliable

Nice-to-have

  • Knowledge of building materials and timber products
  • Team player with good communication skills
  • Commercial awareness
  • Ability to work in busy merchant environment

Key Requirements

  • Previous telesales or counter sales experience in builders’ merchants or similar
  • Excellent verbal communication skills
  • Experience using sales or CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter