Product Owner Senior Scams

CommSec

Sydney, NSW, Australia
Proven experience as a product owner
Ability to navigate complex risk requirements
Strong delivery skills in agile environment
You will take responsibility for delivering a seamless and compliant end-to-end scams complaints and resolution journey

Job Summary

  • You will take responsibility for delivering a seamless and compliant end-to-end scams complaints and resolution journey.
  • The role involves working across channels and systems to ensure fair, clear, and timely outcomes for customers.
  • You will act as a strong advocate for risk-aware, customer-first delivery, embedding controls and compliance into solutions.

Matching Summary

You will take responsibility for delivering a seamless and compliant end-to-end scams complaints and resolution journey.

Skills & Requirements

Must-have

  • Proven experience as a Product Owner
  • Ability to navigate complex risk requirements
  • Strong delivery skills in Agile environment

Nice-to-have

  • Effective communicator
  • Strong collaboration skills
  • Risk Management mindset

Key Requirements

  • Experience in financial services
  • Experience with scams or fraud
  • Ability to manage significant change

Work Rights

Not specified

Tailored Resume

Cover Letter