Senior Client Intake Specialist (immigration And Criminal Defense)
La Liga Defensora - Ayuda Legal en CA
Austin, TX, United States
On-site
Screen telephone calls
Monitor client inquiries
Contact potential clients
The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained
Job Summary
The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained.
The firm offers medical, dental, and vision insurance, a 401(k) plan, catered lunches, complimentary parking, and paid time off.
You will learn and develop alongside a team of professionals who aim to excel in the legal industry.
Matching Summary
The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained.
Skills & Requirements
Must-have
Screen telephone calls
Monitor client inquiries
Contact potential clients
Conduct client interviews
Take accurate notes
Work weekends
Nice-to-have
Business development oriented
Genuine empathy and compassion
Resourceful and motivated
Career development opportunities
Key Requirements
Bilingual (English/Spanish) full proficiency REQUIRED