Customer Success Manager (san Diego/los Angeles)

Philips

San Diego, CA, US
Base: $126,000 to $201,000; bonus/equity: not spec...
Fully remote
5+ years in customer relationship management
Hospital healthcare or med device experience
Strong executive influence and cross-functional leadership
You will oversee the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring ecosystem

Job Summary

  • You will oversee the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring ecosystem.
  • The role involves driving tangible clinical, operational, and financial improvements by collaborating with various stakeholders.
  • Philips offers a comprehensive benefits program, including generous PTO and a 401k with a company match.

Matching Summary

You will oversee the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring ecosystem.

Salary

Base: $126,000 to $201,000; Bonus/Equity: Not specified; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • 5+ years in Customer Relationship Management
  • Hospital healthcare or med device experience
  • Strong executive influence and cross-functional leadership

Nice-to-have

  • Clinical background preferred
  • Knowledge of hospital networks and workflows
  • Proficiency in developing presentations and reports

Key Requirements

  • Bachelor's or master's degree in business administration
  • Current Gainsight certification preferred
  • 9+ years in a related role

Work Rights

Not specified

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