Service Support Spezialist (m/w/x) - Befristet Für 2 Jahre

ZEISS Group

Fully remote
Advanced degree in natural sciences or engineering
Experience in international field service support
Mechanical skills for optical component adjustment
ZEISS Group seeks a Service Support Specialist for a 2-year fixed-term role, focusing on providing technical second-level support for a range of microscopy products. The ideal candidate should possess a relevant scientific or technical degree, experience in field service, and strong IT skills, with a commitment to customer service and teamwork

Job Summary

  • This role serves as a critical global technical 2nd level support specialist for ZEISS Research Microscopy Solutions.
  • The position involves conducting remote and on-site support, developing service training, and collaborating with product development teams.
  • Candidates must possess strong mechanical skills for adjusting optical assemblies and fluency in both German and English.

Matching Summary

Match Score: 85

ZEISS Group seeks a Service Support Specialist for a 2-year fixed-term role, focusing on providing technical second-level support for a range of microscopy products. The ideal candidate should possess a relevant scientific or technical degree, experience in field service, and strong IT skills, with a commitment to customer service and teamwork.

Skills & Requirements

Must-have

  • Advanced degree in natural sciences or engineering
  • Experience in international field service support
  • Mechanical skills for optical component adjustment
  • Fluency in German and English languages
  • IT affinity including Windows, SAP, and CRM

Nice-to-have

  • Salesforce experience preferred
  • Programming knowledge in C++, Python, or JAVA
  • Willingness to travel nationally and internationally
  • Additional foreign language skills beneficial

Key Requirements

  • Completed university degree in natural sciences or technical field
  • Proven experience in complex investment goods field service
  • High proficiency in German and English communication

Work Rights

Not specified

Tailored Resume

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