Patient Service Representative - Float

Advocate Health

Aurora, US
Base: $20.80 - $31.20; benefits: not specified; pr...
Patient registration and scheduling
Insurance verification and collection
Customer service and communication
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Provides accurate, detailed information regarding test preparations and other directional information needed by patients.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Benefits: Not specified; Premium pay available

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and collection
  • Customer service and communication

Nice-to-have

  • Assisting with patient flow
  • Educating patients on procedures
  • Resource for patient services staff

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Patient scheduling and registration experience
  • Medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter