Customer Care Coordinator

Clayton

Manage large numbers of incoming calls
Handle customer complaints and provide solutions
Process customer data and file documents
The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner

Job Summary

  • The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner.
  • Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.
  • As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Matching Summary

The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner.

Skills & Requirements

Must-have

  • Manage large numbers of incoming calls
  • Handle customer complaints and provide solutions
  • Process customer data and file documents
  • Coordinate service requirements effectively

Nice-to-have

  • Values-driven company culture
  • Positive and eager to learn attitude
  • Encouraging work-life balance
  • Holistic wellness programs

Key Requirements

  • Minimum 2 years of related experience
  • Proficient in AS-400 and MS Office Products
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter