Serve as the liaison between customers and technicians, ensuring service needs are clearly understood and addressed
Job Summary
Serve as the liaison between customers and technicians, ensuring service needs are clearly understood and addressed.
Communicate additional service and repair recommendations to customers based on inspections.
We offer best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), ESPP, and wellness programs.
Matching Summary
Serve as the liaison between customers and technicians, ensuring service needs are clearly understood and addressed.
Skills & Requirements
Must-have
Liaison between customers and technicians
Assess vehicle performance issues
Prepare and enter repair orders
Communicate service recommendations
Administer manufacturer warranties
Maintain detailed customer records
Nice-to-have
Earning customers for life
Delivering exceptional service
Team player focused on customer service
Recognized Best Dealership to Work For
Key Requirements
Former Service Advisor or technician experience preferred
Familiarity with CDK or dealer software desirable
Basic mechanical understanding of automobiles
Strong organizational and communication skills
Valid driver’s license and acceptable driving record
High School graduate or equivalent, 18 years or older