Senior It Business Analyst - Field Service Operations
JCI
Budapest, Hungary
Hybrid
Business analysis and requirements gathering
Experience with salesforce and service field operations
Strong agile methodology knowledge
As a Senior IT Business Analyst, you will bridge business and IT objectives to improve field operations by defining and delivering technology-enabled capabilities
Job Summary
As a Senior IT Business Analyst, you will bridge business and IT objectives to improve field operations by defining and delivering technology-enabled capabilities.
You will collaborate closely with business stakeholders, IT leads, delivery teams, and architects across regional and country-specific initiatives to ensure solutions meet quality, performance, and compliance standards.
Johnson Controls fosters a collaborative, inclusive, and results-oriented culture that values diversity and teamwork while working on exciting market projects.
Matching Summary
As a Senior IT Business Analyst, you will bridge business and IT objectives to improve field operations by defining and delivering technology-enabled capabilities.
Skills & Requirements
Must-have
Business analysis and requirements gathering
Experience with Salesforce and Service Field Operations
Strong Agile methodology knowledge
Full Software Development Lifecycle understanding
Excellent communication skills
Collaboration and negotiation abilities
Ability to travel up to 10%
Nice-to-have
Experience with ServiceMax
Product-mindset approach
German language skills
Innovative and proactive thinking
Alignment with JCI values
Diversity and inclusion focus
Team-oriented and results-driven culture
Key Requirements
5+ years Business Analyst experience
Experience with Salesforce and Service Field Operations
Strong Agile methodology expertise
Knowledge of SDLC and Project Management Methodology