Patient Access Representative 1, Full Time

University of Miami

Miami, FL, United States
Professional and welcoming demeanor
Exceptional customer service
Timely and efficient communication
The Patient Access Representative 1 (On-Site) (U) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately

Job Summary

  • The Patient Access Representative 1 (On-Site) (U) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
  • Patient Access Representative 1 (On-Site) (U) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Patient Access Representative 1 (On-Site) (U) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.

Skills & Requirements

Must-have

  • Professional and welcoming demeanor
  • Exceptional customer service
  • Timely and efficient communication
  • Maintain tidy and clean reception area
  • Adhere to policies and procedures

Nice-to-have

  • Effective interpersonal communication
  • Confidential information handling
  • Troubleshooting office equipment

Key Requirements

  • High School diploma or equivalent
  • Minimum 1 year of relevant experience
  • Ability to communicate effectively
  • Skill in data entry
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter