CUSTOMER SERVICE MANAGER

AESPERE GROUP PTE. LTD.

Singapore
Base salary + attractive commission; performance b...
Not specified (assumed in-office due to the nature of the role).
Strong leadership and service-oriented mindset
Excellent communication and interpersonal skills
Ability to handle unexpected situations proactively
Aespere Group Pte. Ltd. is seeking a Customer Service Manager in Singapore to lead a team in delivering high-quality customer service, managing operations, and overseeing appointment scheduling. The ideal candidate will possess strong leadership and communication skills, with a background in retail or healthcare customer service preferred

Job Summary

  • The role involves professionally handling customer calls with courtesy while ensuring a high standard of service.
  • Candidates will oversee daily operations, supervise team compliance with SOPs, and provide on-the-job training.
  • The position offers a base salary plus attractive commission and performance bonuses along with a supportive work environment.

Matching Summary

Match Score: 85

Aespere Group Pte. Ltd. is seeking a Customer Service Manager in Singapore to lead a team in delivering high-quality customer service, managing operations, and overseeing appointment scheduling. The ideal candidate will possess strong leadership and communication skills, with a background in retail or healthcare customer service preferred.

Salary

Base salary + attractive commission; Performance bonus available; Benefits: Uniform and training provided

Skills & Requirements

Must-have

  • Strong leadership and service-oriented mindset
  • Excellent communication and interpersonal skills
  • Ability to handle unexpected situations proactively
  • Skilled in multitasking in fast-paced environment
  • Coordinate work schedules including weekends

Nice-to-have

  • Experience in retail customer service preferred
  • Experience in healthcare customer service preferred
  • Internal training provided for suitable candidates

Key Requirements

  • Experience in retail or healthcare customer service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter