Customer Operations Specialist - Temporary

ABB UK

Bergamo, Italy
Competitive compensation; attractive salary pyckag...
Hybrid
Accurate recording of customer purchase orders
Timely cross-functional issue resolution
Adherence to service level agreements
You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution

Job Summary

  • You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution.
  • The role involves delivering effective solutions to customers with order-related queries by coordinating with internal resources and monitoring order status.
  • Benefits include competitive compensation, corporate welfare, career development opportunities, flexibility, employee support services, parental leave, and meal allowance.

Matching Summary

You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution.

Salary

Competitive compensation; Attractive salary packages and performance bonuses; Access to a wide range of services and personal well-being support

Skills & Requirements

Must-have

  • Accurate recording of customer purchase orders
  • Timely cross-functional issue resolution
  • Adherence to Service Level Agreements
  • Order cleaning for manual and electronic orders
  • English and Italian communication skills

Nice-to-have

  • Agile and proactive approach
  • Collaborative, solution-focused approach
  • Strong written and spoken communication skills
  • Demonstrated ability to take ownership

Key Requirements

  • Degree in Business administration or similar
  • Preferential knowledge of SAP, Sales Force and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter