Senior Customer Service Executive (Shipping)#ESY

RECRUIT EXPRESS PTE LTD

Singapore
Order booking and pricing verification
Lc negotiation and documentation
Sap and sales scout system updates
The role involves managing the end-to-end order process from booking contracts to issuing shipping instructions

Job Summary

  • The role involves managing the end-to-end order process from booking contracts to issuing shipping instructions.
  • Candidates must coordinate with factories to ensure delivery dates are met and negotiate Letters of Credit conditions.
  • Responsibilities include handling payment collections, updating customer data in SAP, and preparing customs documentation.

Matching Summary

Match Score: 85

The role involves managing the end-to-end order process from booking contracts to issuing shipping instructions.

Skills & Requirements

Must-have

  • Order booking and pricing verification
  • LC negotiation and documentation
  • SAP and Sales Scout system updates
  • Factory coordination for delivery dates
  • Payment follow-up and credit monitoring

Nice-to-have

  • Strong communication with German HQ
  • Experience with custom clearance documents
  • Ability to handle customer complaints
  • Proactive expediting skills

Key Requirements

  • Experience with LC preparation and negotiation
  • Proficiency in SAP and Sales Scout systems
  • Knowledge of Incoterms and customs clearance

Work Rights

Not specified

Tailored Resume

Cover Letter