Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, GA, USA
Primary location base pyy range: $95,000 usd - $14...
Fully remote
Talent acquisition workflows
Ai-powered solutions
Customer success framework
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care.

Matching Summary

As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Talent Acquisition workflows
  • AI-powered solutions
  • Customer Success framework
  • strategic Customer Success
  • value realization

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • bold ideas
  • genuine care

Key Requirements

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML or data-driven products experience
  • Bachelor’s degree or equivalent work experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter