Customer Experience Specialist

TAL Australia

Brisbane City, Australia
**
Friendly and professional phone manner
Positive attitude and team player
Clear verbal and written communication
** TAL Australia is seeking a Customer Experience Specialist to join their team in Brisbane. The role involves providing excellent customer service, assisting with queries and complaints, and requires a friendly and professional demeanor. **

Job Summary

  • See the direct impact you make delivering support and financial security with care and expertise.
  • Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.
  • Work with passionate, bright and capable colleagues.

Matching Summary

Match Score: 75

** TAL Australia is seeking a Customer Experience Specialist to join their team in Brisbane. The role involves providing excellent customer service, assisting with queries and complaints, and requires a friendly and professional demeanor. **

Skills & Requirements

Must-have

  • Friendly and professional phone manner
  • Positive attitude and team player
  • Clear verbal and written communication
  • Ability to multitask and manage time

Nice-to-have

  • Authentic, empathetic, and engaging
  • Awareness of risk and accountability
  • Curious mind and ambition
  • Collaborate with heart

Key Requirements

  • Experience in contact centre or customer service role (preferred)
  • Willing to work roster 8am–7pm Mon-Fri

Work Rights

Not specified

Tailored Resume

Cover Letter