Job Summary

• Lead teams within the risk operations organization, potentially including compliance, payments, and identity, to maintain daily operations and uphold high-performance standards.
• Monitor and action against established service level agreements, ensure correct staffing, manage audit processes, and resolve escalated contacts by identifying root causes and influencing resolutions.
• Walmart offers competitive pay with performance-based bonuses, comprehensive health benefits, financial benefits like 401(k) and stock purchase, and generous paid time off, including a tuition-paid education benefit program.

Matching Summary

Salary

Base: $60,000.00 - $110,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, 401(k), stock purchase, paid time off

Skills & Requirements

Key Requirements

• 2 years' experience in retail management, business, technology, communications, or related area OR 4 years' experience in business, technology, communications, or related area
• 1 year's supervisory experience
• 3 years’ experience in customer service/contact center or related area
• Bachelor's degree in Business, Retail Management, Technology, Communications, or related field (Option 1)

Work Rights