Deutsche Boerse AG is seeking an Associate for Client Services to manage client inquiries and ensure high levels of customer satisfaction. The ideal candidate should have a background in finance or economics, experience in the banking sector, particularly in custodian banks, and fluency in Mandarin, Cantonese, and English
Job Summary
The role involves responding to client inquiries via email or phone to ensure issues are resolved professionally.
Candidates must identify the needs of prospective clients for settlement and custody services while maintaining favorable relationships.
The position requires effective liaison with head office teams in Europe to resolve client inquiries and occasional client training visits.
Matching Summary
Match Score: 85
Deutsche Boerse AG is seeking an Associate for Client Services to manage client inquiries and ensure high levels of customer satisfaction. The ideal candidate should have a background in finance or economics, experience in the banking sector, particularly in custodian banks, and fluency in Mandarin, Cantonese, and English.
Skills & Requirements
Must-have
Fluent spoken Mandarin and Cantonese
Excellent English communication skills
3 to 5 years securities or banking experience
Knowledge of settlement processes
Understanding of corporate actions
Nice-to-have
Experience in custodian bank or securities house
Outstanding interpersonal skills
Willingness to learn and travel
Ability to manage multiple priorities
Favorable client relationship building
Key Requirements
Minimum Bachelor's Degree in Finance or Economics
3 to 5 Years Experience in securities/banking business