Member Services Assistant

University of Richmond Weinstein Recreation Center

Richmond, Virginia, USA
Base: $15.00 ph; bonus/equity: not specified; bene...
Part-time, onsite (less than 20 hours per week)
Excellent customer service skills
Enforce eligibility policies
Daily court reservations
The University of Richmond's Weinstein Recreation Center is seeking a Member Services Assistant for summer employment, primarily focused on providing customer service and operational support to members. Responsibilities include managing member registrations, equipment distribution, and ensuring a welcoming environment

Job Summary

  • Assist members with account access to the FusionGo app and member portal, and enroll them in various programs or services using the Fusion software.
  • Responsible for daily racquetball and squash court reservations, documenting and assigning lockers, and processing guest fee transactions.
  • Provides a welcoming and inclusive environment for all patrons while complying with all Recreation employee guidelines and emergency procedures.

Matching Summary

Match Score: 85

The University of Richmond's Weinstein Recreation Center is seeking a Member Services Assistant for summer employment, primarily focused on providing customer service and operational support to members. Responsibilities include managing member registrations, equipment distribution, and ensuring a welcoming environment.

Salary

Base: $15.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • excellent customer service skills
  • enforce eligibility policies
  • daily court reservations
  • daily locker assignments
  • Fusion software system

Nice-to-have

  • welcoming and inclusive environment
  • work effectively with diverse backgrounds
  • first responder in emergencies

Key Requirements

  • Prior experience with cash handling preferred
  • Ability to read, interpret, and enforce policies
  • Dependable and able to work a flexible schedule
  • Current CPR/AED certification required within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter