Critical Incident Clinician

LifeWorks

Sydney, Australia
Short-term counselling services
Solution focused approach
Manage high-risk cases
TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness

Job Summary

  • TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness.
  • The role involves providing excellent clinical services and managing administrative requirements within Morneau Shepell’s Employee Assistance Program.
  • TELUS fosters an inclusive culture that embraces diversity and is committed to fair employment practices and accommodation for applicants with disabilities.

Matching Summary

TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness.

Skills & Requirements

Must-have

  • short-term counselling services
  • solution focused approach
  • manage high-risk cases
  • work days and evening shifts
  • handle large volume of clients
  • excellent verbal and written communication

Nice-to-have

  • EAP industry experience
  • knowledge of community resources
  • exceptional customer service focus
  • adherence to ethical principles
  • basic computer systems knowledge
  • culture of continuous learning
  • inclusive and diverse culture

Key Requirements

  • Master’s Degree in Counselling, Psychology, or Social Work
  • Professional College membership or mental health registration
  • Minimum five (5) years post-graduate counselling experience
  • Ability to clinically manage high-risk cases
  • Flexible to work days and evening shifts

Work Rights

Not specified

Tailored Resume

Cover Letter