Patient Care Coordinator| Cardiovascular Laconia

Concord Hospital

Laconia, USA
Customer service ability
Medical office operations knowledge
Patient care facilitation
The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service

Job Summary

  • The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
  • Responsibilities include greeting and arriving patients, obtaining and verifying insurance and demographic information, and facilitating patient care between primary, specialty, and ancillary services.
  • Concord Hospital is an Equal Employment Opportunity employer committed to providing equal opportunity to all employees and applicants.

Matching Summary

The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Skills & Requirements

Must-have

  • Customer service ability
  • Medical office operations knowledge
  • Patient care facilitation
  • Electronic medical records familiarity
  • Medical terminology familiarity

Nice-to-have

  • Compassionate customer service
  • Patient centered medical home culture
  • Independent and team project work

Key Requirements

  • High School degree or GED
  • Proven customer service experience
  • Annual registration competency exam

Work Rights

Not specified

Tailored Resume

Cover Letter