Job Summary

• The Technical Enablement & Training Specialist owns and drives the end-to-end technical enablement program for Autodesk’s Emerging Business Customer Success (EBCS) Support organization.
• Success in this role is defined by measurable improvements in support performance, including time-to-proficiency, case resolution effectiveness, and customer experience.
• From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.

Matching Summary

Salary

Base: $78,000 - $140,360; Bonus/Equity: Annual cash bonuses, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Key Requirements

• Experience designing, delivering, and evolving scalable enablement programs
• Solid understanding of technical product concepts
• Strong program and project management skills
• Strong analytical skills
• Effective written, verbal, and stakeholder communication skills

Work Rights