Customer Service Specialist

J&J FAMILY OF COMPANIES

Bogotá, Colombia
Customer relationship management
Analytics & problem solving
Bilingual spanish and english
The customer service specialist is responsible for managing customer interactions, inquiries, and requests

Job Summary

  • The customer service specialist is responsible for managing customer interactions, inquiries, and requests.
  • This role involves a multifaceted approach to customer support, problem-solving, and active involvement in process enhancement.
  • Johnson & Johnson provides an inclusive work environment where each person is considered as an individual.

Matching Summary

The customer service specialist is responsible for managing customer interactions, inquiries, and requests.

Skills & Requirements

Must-have

  • Customer Relationship Management
  • Analytics & Problem Solving
  • Bilingual Spanish and English

Nice-to-have

  • Continuous Improvement
  • Project Management
  • Innovation Technology

Key Requirements

  • Proficiency in MS Office and SAP
  • Experience in customer service processes
  • Ability to handle multi-source information

Work Rights

Not specified

Tailored Resume

Cover Letter