Patient Access Representative - Primary Care

Geisinger

Kingston, Pennsylvania, United States
Not specified; benefits: full health, dental, visi...
Accurately verify patient demographics
Interpret insurance responses and assign coverage
Collect fees and communicate financial obligations
The role is responsible for front-line support including greeting, registering, and checking out patients efficiently

Job Summary

  • The role is responsible for front-line support including greeting, registering, and checking out patients efficiently.
  • Employees must accurately verify demographics, interpret insurance responses, and collect fees at the time of service.
  • Geisinger offers comprehensive benefits starting on day one, including health, dental, vision, and up to $5,000 in tuition reimbursement.

Matching Summary

The role is responsible for front-line support including greeting, registering, and checking out patients efficiently.

Salary

Not specified; Benefits: Full health, dental, vision, 401(k) match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • Accurately verify patient demographics
  • Interpret insurance responses and assign coverage
  • Collect fees and communicate financial obligations
  • Maintain HIPAA compliance and patient confidentiality
  • Schedule follow-up appointments and referrals

Nice-to-have

  • High regard for confidentiality and privacy
  • Effective communication with patients and staff
  • Ability to work in a rotation shift schedule
  • Experience with multi-channel message processing

Key Requirements

  • High School Diploma or GED required
  • Minimum 1 year related work experience preferred
  • Knowledge of HIPAA guidelines and privacy practices

Work Rights

Not specified

Tailored Resume

Cover Letter