Customer Program Management Specialist

Boeing

Singapore
Manage customer expectations and deliverables
Champion the voice of the customer
Risk, issues and opportunity management
This role focuses on delivering a market-leading total customer experience

Job Summary

  • This role focuses on delivering a market-leading total customer experience.
  • The team manages all contracted Program relationships and interactions with customers (internal & external), in collaboration with Boeing Sales & Marketing teams and Mods Product Line teams to drive execution and revenue performance.
  • Close collaboration with engineering, suppliers, airline customers, Q/A, operations, finance and airplane regulators is essential.

Matching Summary

This role focuses on delivering a market-leading total customer experience.

Skills & Requirements

Must-have

  • Manage customer expectations and deliverables
  • Champion the voice of the customer
  • Risk, Issues and Opportunity management
  • Lead strategic communications
  • Coordinate between Modification work streams and customers

Nice-to-have

  • Innovative, collaborative growth-oriented culture
  • Embedded foundation of quality and safety
  • Keen ability to foster and build relationships

Key Requirements

  • 5+ years project/program management experience
  • 5+ years competing and changing priorities experience
  • 5+ years customer relationship experience
  • 3+ years senior leader presentation experience
  • Willing to travel up to 25%

Work Rights

Not specified

Tailored Resume

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