Field It Support

ticketmaster.jobs

Dublin, Ireland
Onsite
Ticketmaster proprietary software and hardware
Network devices including wireless access points
Diagnosing and remediation of issues
Ticketmaster is seeking a Field IT Support professional in Dublin, Ireland, to provide technical support and installations at live events. The role requires strong technical skills, customer service focus, and the ability to thrive in dynamic environments

Job Summary

  • The Field IT Support candidate will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person.
  • The Field IT Support team will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.
  • Our vision at Ticketmaster is to connect people around the world to the live events they love.

Matching Summary

Match Score: 75

Ticketmaster is seeking a Field IT Support professional in Dublin, Ireland, to provide technical support and installations at live events. The role requires strong technical skills, customer service focus, and the ability to thrive in dynamic environments.

Skills & Requirements

Must-have

  • Ticketmaster proprietary software and hardware
  • network devices including Wireless Access Points
  • Diagnosing and remediation of issues
  • Tracking Assets and updating asset management
  • on-site end user training and demonstration

Nice-to-have

  • customer-centric and technically focused
  • dynamic to meet ever-changing environment
  • passion for live entertainment

Key Requirements

  • Six to twelve months of technology industry experience
  • knowledge of Microsoft, Apple, and mobile device applications
  • Basic experience with networking technologies
  • Must have valid clean driving licence

Work Rights

Not specified

Tailored Resume

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