Customer Banking Specialist - Kippa Ring

CommBank

Kippa Ring, Queensland, Australia
**
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
** CommBank is seeking a part-time Customer Banking Specialist for its Kippa Ring branch, focusing on delivering excellent customer service and facilitating various banking transactions. The ideal candidate should have a passion for customer service, effective communication skills, and the ability to work in a dynamic retail environment. **

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • As a Customer Banking Specialist, you will respond to customers’ transactional banking needs, conduct financial health checks, and educate customers on digital banking solutions.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for its Kippa Ring branch, focusing on delivering excellent customer service and facilitating various banking transactions. The ideal candidate should have a passion for customer service, effective communication skills, and the ability to work in a dynamic retail environment. **

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle customer enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Problem-solve effectively
  • Champion compliance and risk management

Work Rights

Not specified

Tailored Resume

Cover Letter