Service Representative

McGill University

Montreal, Quebec, Canada
Base: $29.42 - $36.46 ph; bonus/equity: not specif...
Fully remote
Experience with student exchange programs
Knowledge of admissions and legal policies
Proficiency in banner sis and fis systems
The role involves providing comprehensive information on admissions, registration, and program policies to students, parents, and administrators

Job Summary

  • The role involves providing comprehensive information on admissions, registration, and program policies to students, parents, and administrators.
  • Candidates must possess proven experience in student mobility, exchange agreements, and the processing of transfer credits and course approvals.
  • The position offers a competitive benefits package including health insurance, a defined contribution pension plan, and tuition waivers for employees.

Matching Summary

The role involves providing comprehensive information on admissions, registration, and program policies to students, parents, and administrators.

Salary

Base: $29.42 - $36.46 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Life Insurance, Pension, RRSP, Tuition waiver

Skills & Requirements

Must-have

  • Experience with student exchange programs
  • Knowledge of admissions and legal policies
  • Proficiency in Banner SIS and FIS systems
  • Ability to work autonomously and as a team
  • Strong attention to detail for record accuracy

Nice-to-have

  • Customer focused and service oriented approach
  • Experience dealing with diverse international students
  • Proven ability to propose process improvements
  • Demonstrated ease with technological applications
  • Tact and diplomacy in client interactions

Key Requirements

  • DEP - Office Systems or Secretarial Studies
  • 3 Years Related Experience
  • Authorized to work in Canada
  • Willing to work in Quebec
  • English proficiency level #3

Work Rights

Must be authorized to work in Canada

Tailored Resume

Cover Letter