The Client Management Officer is responsible for developing and executing strategies to foster deeper engagement with existing HMO corporate clients
Job Summary
The Client Management Officer is responsible for developing and executing strategies to foster deeper engagement with existing HMO corporate clients.
This role focuses on driving client satisfaction and building strong client partnership, managing utilization cost of healthcare services, exploring opportunities to upsell / cross-sell, and ensuring renewal / retention from negotiation to closing.
Collaborate with internal departments (e.g., customer service, provider network, marketing) to ensure a consistent and positive client experience across all touchpoints.
Matching Summary
The Client Management Officer is responsible for developing and executing strategies to foster deeper engagement with existing HMO corporate clients.