The Commonwealth Bank is seeking a Customer Banking Specialist Relief for their Kilkenny branch, focusing on delivering exceptional customer service in a retail banking environment. The role requires candidates to work collaboratively with team members to address customer needs, utilize technology, and conduct Financial Health Checks
Job Summary
The role involves building personal connections with customers through meaningful conversations and helping them use in-branch technology.
Employees will perform Financial Health Checks, process applications for loans and credit cards, and proactively call customers to build rapport.
The team works collaboratively to deliver outstanding outcomes while adhering to bank processes and ensuring customer safety and wellbeing.
Matching Summary
Match Score: 85
The Commonwealth Bank is seeking a Customer Banking Specialist Relief for their Kilkenny branch, focusing on delivering exceptional customer service in a retail banking environment. The role requires candidates to work collaboratively with team members to address customer needs, utilize technology, and conduct Financial Health Checks.
Skills & Requirements
Must-have
Full-time availability Monday to Friday
8.30am - 4.51pm roster coverage
Ability to work in busy retail environment
Nice-to-have
Passion for customer service excellence
Integrity and putting customers first
Community engagement experience
Key Requirements
Available for predetermined roster Monday-Friday
Comfortable working independently and referring to specialists
Ability to ask the right questions and find solutions