The Program Manager/Coordinator is responsible for leading day-to-day community distribution and operational delivery of the Municipal ID card program
Job Summary
The Program Manager/Coordinator is responsible for leading day-to-day community distribution and operational delivery of the Municipal ID card program.
This role supervises a small team of Community Relations Representatives who serve as card processors and support community engagement activities.
The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, as well as wellness programs, support groups, and workshops.
Matching Summary
The Program Manager/Coordinator is responsible for leading day-to-day community distribution and operational delivery of the Municipal ID card program.
Salary
$101,034.00 - $166,502.00 Annually; Hiring Salary Range: $101,034.00 - $125,000 Annually; Benefits: medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, wellness programs, support groups, and workshops
Skills & Requirements
Must-have
Program operations and card distribution
Team supervision and performance management
Community engagement and event coordination
Training implementation and standardization
Reporting and continuous improvement
Nice-to-have
Trauma-informed and culturally responsive environment
Equity-driven service delivery
Barrier-reduction strategies for vulnerable populations
Key Requirements
Bachelor's degree in public administration, Social Work, Communications, Business, Project Management, or related field
2-4 years of experience in program operations, community-based service delivery, event coordination
1+ year of supervisory experience
Valid Maryland Class C Noncommercial driver's license or equivalent