Assist Site Service Manager in service delivery in accordance with client KPIs and SLA, managing all transport related requirements with user satisfaction levels and maintaining JLL standards
Job Summary
Assist Site Service Manager in service delivery in accordance with client KPIs and SLA, managing all transport related requirements with user satisfaction levels and maintaining JLL standards.
Manage a program of weekly inspections for the property to ensure correct transport operations is upheld, with 24/7 emergency call support and site attendance required.
Recommend continuous quality improvement practices across Pan India, cross-functional coordination, and innovation towards workplace excellence to create amazing user experience.
Matching Summary
Assist Site Service Manager in service delivery in accordance with client KPIs and SLA, managing all transport related requirements with user satisfaction levels and maintaining JLL standards.
Skills & Requirements
Must-have
Transport operations management
Client KPI and SLA adherence
24/7 emergency support
Continuous quality improvement
User experience focus
Ticket management tool
Risk management compliance
Nice-to-have
Creative thought process
Empathy towards services
Workplace excellence innovation
Teamwork and cooperation
Key Requirements
2+ years of experience in Transport facility management