Service Desk Analyst - Kveldsvakt (25 %)

santander-karriere.de

Lysaker, Oslo, Norway
Technical support for bank employees
Incident and ticket management
User access management
You will be the friendly and knowledgeable voice assisting bank employees with their technical challenges during evening shifts

Job Summary

  • You will be the friendly and knowledgeable voice assisting bank employees with their technical challenges during evening shifts.
  • The role includes logging and managing tickets with accuracy to ensure quick and effective issue resolution.
  • You will install and set up PCs, manage user access, and respond promptly to incident calls to support the bank's operations.

Matching Summary

You will be the friendly and knowledgeable voice assisting bank employees with their technical challenges during evening shifts.

Skills & Requirements

Must-have

  • Technical support for bank employees
  • Incident and ticket management
  • User access management
  • PC setup and installation
  • Evening and weekend shift work

Nice-to-have

  • Strong communication skills in Norwegian and English
  • Customer service orientation
  • Team collaboration
  • Interest in technology and learning

Key Requirements

  • Fluent in Norwegian and English
  • Completed secondary school education
  • Basic IT understanding
  • Customer handling experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter