Patient Service Coordinator Ii

Brigham and Women's Faulkner Hospital

Boston, Massachusetts, United States
Base: $17.71 - $24.94phly; bonus/equity: not speci...
Hybrid
High school diploma or ged required
3 years secretarial experience preferred
Proficiency with epic scheduling systems
The role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham

Job Summary

  • The role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham.
  • Candidates will manage daily physician schedules, handle referral work queues, and coordinate diagnostic testing using the Epic system.
  • The position requires maintaining strict confidentiality consistent with HIPAA guidelines while supporting revenue enhancement activities.

Matching Summary

The role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 3 years secretarial experience preferred
  • Proficiency with Epic scheduling systems
  • Knowledge of HMO and managed care plans
  • Ability to perform electronic insurance verification

Nice-to-have

  • Associate's Degree in Business or Secretarial Science
  • Experience as Super User for billing systems
  • Strong problem-solving skills for complex issues
  • Ability to train new staff members
  • Excellent command of medical terminology

Key Requirements

  • High School Diploma or GED
  • 3 years secretarial experience
  • Medical or health care setting experience
  • English language proficiency
  • HIPAA compliance knowledge

Work Rights

Not specified

Tailored Resume

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