This is a permanent full-time position (38 hours per week) within the Customer Services team, supporting the day-to-day operations of the department and ensuring a high standard of service delivery across the hospital
Job Summary
This is a permanent full-time position (38 hours per week) within the Customer Services team, supporting the day-to-day operations of the department and ensuring a high standard of service delivery across the hospital.
In this role, you will support the Customer Service Team Leader by coordinating workflow, assisting with staff rostering, and providing leadership and guidance to Customer Service Officers.
You will join a high performing team and a workplace with relationships built on mutual trust and respect.
Matching Summary
This is a permanent full-time position (38 hours per week) within the Customer Services team, supporting the day-to-day operations of the department and ensuring a high standard of service delivery across the hospital.
Skills & Requirements
Must-have
Customer service experience
Leadership capability
Organizational skills
Respond to inquiries
Coordinate workflow
Staff rostering
Nice-to-have
Values-based organization
Collaborative team environment
Patient-centered care
Professional development opportunities
Key Requirements
Previous hospital clerical or healthcare administration experience