Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Day shift
Bachelor's degree in related field
Four years event management experience
Two years reservations system experience
The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event coordination and service operations at the Arkansas Union. This role requires strong leadership and experience in event management to ensure exceptional service delivery

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing while managing a large, high-volume service team to ensure exceptional service delivery.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event coordination and service operations at the Arkansas Union. This role requires strong leadership and experience in event management to ensure exceptional service delivery.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, retirement 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in related field
  • Four years event management experience
  • Two years reservations system experience
  • Two years staff supervision experience
  • Knowledge of risk management practices

Nice-to-have

  • Master's degree in higher education
  • Experience in university student union setting
  • Hands-on AV production services knowledge
  • Customer service training experience
  • Large-scale event operations background

Key Requirements

  • Bachelor's degree required
  • 4 years progressively responsible experience
  • 2 years EMS/Mazévo/25Live experience
  • 2 years staff supervision experience
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter