Director, Product Management – Engagement, Deepening & Retention - Everyday Banking

Usaajobs

San Antonio, Texas, US
Base: $143,320 - $273,930; bonus/equity: pyy incen...
Fully remote
Product lifecycle management
Data-driven growth optimization
Cross-functional leadership
USAA empowers its members to achieve financial security through competitive products, exceptional service, and trusted advice, focusing on the military community and their families

Job Summary

  • USAA empowers its members to achieve financial security through competitive products, exceptional service, and trusted advice, focusing on the military community and their families.
  • The Director role manages a team to develop product strategies that enhance member engagement, deepen relationships, and drive sustainable growth across deposit and credit card portfolios.
  • Employees enjoy best-in-class benefits including comprehensive medical plans, 401(k), pension, life insurance, paid time off, and career development opportunities.

Matching Summary

USAA empowers its members to achieve financial security through competitive products, exceptional service, and trusted advice, focusing on the military community and their families.

Salary

Base: $143,320 - $273,930; Bonus/Equity: Pay incentives based on performance; Benefits: Comprehensive medical, dental, vision, 401(k), pension, life insurance, paid time off

Skills & Requirements

Must-have

  • Product lifecycle management
  • Data-driven growth optimization
  • Cross-functional leadership
  • Agile delivery and prioritization
  • Member journey and experience enablement

Nice-to-have

  • Customer behavior analytics
  • Lifecycle management expertise
  • Experience in regulated financial institutions
  • Military community focus
  • Consulting background

Key Requirements

  • Bachelor's degree or 4+ years related experience
  • 8+ years relevant industry experience
  • 4+ years product management experience
  • 3+ years team leadership experience
  • 3+ years data visualization experience
  • Knowledge of FDIC, CFPB, OCC regulations
  • Experience managing product P&L
  • US work authorization without sponsorship

Work Rights

Must have US work authorization without sponsorship

Tailored Resume

Cover Letter