Customer Service Representative - Flanders Veterinary Clinic

Flanders Veterinary Clinic

Flanders, NJ, United States
Base: $17-20ph; bonus/equity: performance bonuses ...
Full-time (35-40 hours per week, includes some saturdays and evenings)
Excellent customer service skills
Computer literacy and office technology
Ability to multitask in fast-paced environment
Flanders Veterinary Clinic is seeking a motivated Customer Service Representative to join their front desk team, focusing on providing excellent client service and patient care. The role requires strong customer service skills, the ability to multitask, and a compassionate attitude towards pets and their owners

Job Summary

  • The role involves setting the first impression for clients and patients by providing friendly, efficient service both in-person and over the phone.
  • Employees are expected to handle diverse tasks including scheduling appointments, processing payments, managing patient files, and cleaning exam rooms.
  • The position offers competitive benefits including health insurance, a 401(k) match, paid time off, and a generous employee pet discount.

Matching Summary

Match Score: 85

Flanders Veterinary Clinic is seeking a motivated Customer Service Representative to join their front desk team, focusing on providing excellent client service and patient care. The role requires strong customer service skills, the ability to multitask, and a compassionate attitude towards pets and their owners.

Salary

Base: $17-20/hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, disability, 401(k) match, PTO

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Computer literacy and office technology
  • Ability to multitask in fast-paced environment
  • Reliability with regular attendance
  • Basic math and payment processing skills

Nice-to-have

  • Compassion for ill pets and owners
  • Calm demeanor during stressful situations
  • Friendly and professional attitude
  • Experience handling animals on leashes
  • Strong interpersonal communication skills

Key Requirements

  • Hourly wage between $17-20 depending on experience
  • Full-time schedule including Saturdays and evenings
  • Ability to remain calm during emotional situations

Work Rights

Not specified

Tailored Resume

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