The Client Care Team Lead will oversee all areas of reception and front of house to create a warm, clean, bright, welcoming environment for clients and their pets
Job Summary
The Client Care Team Lead will oversee all areas of reception and front of house to create a warm, clean, bright, welcoming environment for clients and their pets.
You will be training new team members and leading by example to ensuring the team know the importance of delivering client service excellence every day.
Benefits include external and internal CPD, career progression, staff discounts, life assurance, enhanced sickness pay, enhanced family leave, e-car salary sacrifice, pension, and wellness programs.
Matching Summary
The Client Care Team Lead will oversee all areas of reception and front of house to create a warm, clean, bright, welcoming environment for clients and their pets.
Salary
£ 24,819.70 per annum; Not specified; Not specified
Skills & Requirements
Must-have
Client service excellence
Reception and front of house
Computer skills
Strong planning organisational skills
Excellent administration skills
Strong customer service skills
Nice-to-have
Warm, clean, bright, welcoming environment
Listen to and act upon feedback
Upskill the team as appropriate
Passionate about achieving purpose
Key Requirements
Minimum of 2 year's experience
Experience in a busy main Hospital branch preferred