Benefits Call Center Representative

Conduent Business Services

Chesapeake, VA, US
Base: $16ph; bonus/equity: eligible for bonus base...
On-site
Previous call center experience with high-volume calls
Keyboarding and ms office proficiency
Strong verbal and written communication skills
Conduent Business Services is seeking a Benefits Call Center Representative for their Chesapeake, VA location. The role involves assisting employees with their healthcare, retirement, and other benefits inquiries, requiring strong customer service skills and previous call center experience

Job Summary

  • This role supports employees by answering incoming calls regarding healthcare, retirement, and other benefit options.
  • The position offers health benefits including medical, dental, and vision starting on day one of employment.
  • Candidates must demonstrate strong problem-solving skills and the ability to navigate multiple systems while handling steady call volumes.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Benefits Call Center Representative for their Chesapeake, VA location. The role involves assisting employees with their healthcare, retirement, and other benefits inquiries, requiring strong customer service skills and previous call center experience.

Salary

Base: $16/hour; Bonus/Equity: Eligible for bonus based on business need; Benefits: Medical, dental, vision, life, disability, retirement plan, PTO

Skills & Requirements

Must-have

  • Previous call center experience with high-volume calls
  • Keyboarding and MS Office proficiency
  • Strong verbal and written communication skills

Nice-to-have

  • Experience with healthcare or employer benefits
  • Natural empathy for customer interactions
  • Ability to work independently with minimal supervision

Key Requirements

  • High school diploma or GED
  • Successful background check and drug test
  • Must be 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter